WordPress Website Maintenance & Support plans

WordPress websites require on-going maintenance to run smoothly over time. A support plan will allow us to proactively manage your website to keep it kept secure and updated.

Ensure you have prompt support on hand when you need it. We have options below to suit most needs.

Basic

£75+VAT per month

Litespeed hosting
(2 CPU + 2GB memory)
Maintenance & support
No time included for changes or development
Support by email
Support by phone/zoom
eCommerce
Daily off-site backups
Bug/compatibility fixes
Updates installed monthly
PHP updates
Security updates
Hack fix guarantee
Two factor authentication
DNS management
Website stats/analytics
24/7 uptime monitoring
Email delivery optimisation
Anti-spam measures
Staging/test environment
Access to my theme/plugin licenses
Migration from previous supplier
Yearly invoicing

Small

£150+VAT per month

Litespeed hosting
(2 CPU + 2GB memory)
Maintenance & support
1 hour time included for changes or development
Support by email
Support by phone/zoom
eCommerce
Daily off-site backups
Bug/compatibility fixes
Updates installed monthly
PHP updates
Security updates
Hack fix guarantee
Two factor authentication
DNS management
Website stats/analytics
24/7 uptime monitoring
Email delivery optimisation
Anti-spam measures
Staging/test environment
Access to my theme/plugin licenses
Migration from previous supplier
Quarterly invoicing

Medium

£300+VAT per month

Litespeed hosting
(3 CPU + 3GB memory)
Maintenance & support
3 hours time included for changes or development
Support by email
Support by phone/zoom
eCommerce
Daily off-site backups
Bug/compatibility fixes
Updates installed weekly
PHP updates
Security updates
Hack fix guarantee
Two factor authentication
DNS management
Website stats/analytics
24/7 uptime monitoring
Email delivery optimisation
Anti-spam measures
Staging/test environment
Access to my theme/plugin licenses
Migration from previous supplier
Monthly invoicing

Large

£600+VAT per month

Litespeed hosting
(4 CPU + 4GB memory)
Maintenance & support
7 hours time included for changes or development
Support by email
Support by phone/zoom
eCommerce
Daily off-site backups
Bug/compatibility fixes
Updates installed weekly
PHP updates
Security updates
Hack fix guarantee
Two factor authentication
DNS management
Website stats/analytics
24/7 uptime monitoring
Email delivery optimisation
Anti-spam measures
Staging/test environment
Access to my theme/plugin licenses
Migration from previous supplier
Monthly invoicing

Please contact ben@digitalgarden.co to discuss a support plan.

Additional development time is available at £75+VAT per hour. Please note this is subject to availability and longer lead times. We recommend a plan that has inclusive time set aside for you.

Domain fees are not included and are approximately £10+VAT per year.

Our support plans are rolling agreements. You can cancel anytime and will only pay for the current and past months.

On the Large support plan you can request a formal contract. The agreement will be in place for a minimum of 12 months, with a 3 month cancellation notice period.