Support plans

Websites require on-going maintenance to run smoothly over time. A support plan will allow us to proactively manage your website to keep it kept secure and updated.

Ensure you have prompt support on hand when you need it. We have three options below to suit most needs.

Small

£25+VAT per month

  • Support
  • Bug fixes
  • Maintenance
  • PHP updates
  • Security updates
  • Domain management
  • Uptime monitoring
  • Backups
  • Yearly invoicing

1 hour quarterly maintenance and support time

Medium

£150+VAT per month

  • Support
  • Bug fixes
  • Maintenance
  • PHP updates
  • Security updates
  • Domain management
  • Uptime monitoring
  • Backups
  • Staging site
  • Quarterly invoicing

2 hours monthly development and support time

Large

£525+VAT per month

  • Support
  • Bug fixes
  • Maintenance
  • PHP updates
  • Security updates
  • Domain management
  • Uptime monitoring
  • Backups
  • Staging site
  • Monthly invoicing

7 hours monthly development and support time

Please contact ben@digitalgarden.co to discuss a support plan.

Additional development time is available at £75+VAT per hour. Please note this is subject to availability and longer lead times. We recommend a plan that has inclusive time set aside for you.

Domain fees are not included and are approximately £10+VAT per year.

Our support plans are rolling agreements. You can cancel anytime and will only pay for the current and past months.

On the Large support plan you can request a formal contract. The agreement will be in place for a minimum of 12 months, with a 3 month cancellation notice period.