Support Plans

Websites require on-going maintenance to stay secure and run smoothly over time. We have found the most successful formula is to have a monthly support agreement in place with our clients. It's easy to budget for and you can choose a plan that's right for you

Small

£150+vat per month

For small businesses and charities. Your site is in safe hands and will be pro-actively looked after. Prompt, reliable support when you need it.

Includes:

  • hosting
  • support
  • bug fixes
  • maintenance
  • domain management
  • uptime monitoring
  • staging site
  • backups

Development:

  • minor changes (up to 2 hours)

Medium

£500+vat per month

Ideal for medium size businesses and charities. You anticipate more frequent support and require periodic or on-going development on the website.

Includes:

  • hosting
  • support
  • bug fixes
  • maintenance
  • domain management
  • uptime monitoring
  • staging site
  • backups

Development:

  • small to medium (up to 10 hours)

Large

£500+vat per day

For enterprise projects, such as corporate APIs and more complex requirements requiring intensive development and support.

Exact scope of work to be agreed on project by project basis.

Development:

  • large (up to 7 hours per day)

There is flexibility with our included development hours - if you have a quiet few months, we could use some of that allocation in a businer month instead. When a project comes along that requires additional time, we can give you a price based on our hourly rate of £75+vat per hour.

All of our support agreement plans are rolling monthly agreements, so you can cancel at any time. Should you require a formal contract, the agreement will be in place for a minimum of 12 months.

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